PRIVACY POLICY

At Automates Agency, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit automates.agency and automatesagency.com (the "Websites") or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Websites or use our services.

  1. 1. Information We Collect

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Websites or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the Websites, the choices you make, and the products and features you use.

    1.1 Personal Information Provided by You:

    • Contact Information (e.g., name, email address, phone number, company name)
    • Account login credentials
    • Billing and payment information
    • Business information related to the services you're interested in

    1.2 Information Automatically Collected:

    • Device Information (e.g., IP address, browser type, operating system)
    • Usage Data (e.g., pages visited, time spent on pages, click-through data)
    • Location Data

    1.3 Information Collected from Other Sources:

    • Social Media Profile Information (if you link your account to social media platforms)
    • Marketing leads and search results
  2. 2. How We Use Your Information

    We use personal information collected via our Websites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

    • To provide and maintain our Services, including to monitor the usage of our Services.
    • To manage your account, including to communicate with you regarding your account and provide customer support.
    • To respond to inquiries and offer support to users.
    • To send administrative information to you, such as changes to our terms, conditions, and policies.
    • To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
    • To respond to legal requests and prevent harm.
    • To send you marketing and promotional communications (if in accordance with your marketing preferences).
    • To deliver targeted advertising to you.
    • To protect our Services, including to detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity.
    • For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Websites, products, services, marketing, and your experience.
  3. 3. Disclosure of Your Information

    We may share your information in the following situations:

    • With Service Providers: We may share your information with service providers to monitor and analyze the use of our Services, for payment processing, to contact you, and for other business purposes.
    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
    • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
    • With Your Consent: We may disclose your personal information for any other purpose with your consent.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
    • Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving threats to safety or illegal activities.
  4. 4. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to access or store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.

  5. 5. Data Retention

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

  6. 6. Security of Your Information

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

  7. 7. Your Data Protection Rights

    Depending on your location, you may have certain rights regarding your personal information:

    • The right to access, update or to delete the information we have on you.
    • The right of rectification - You have the right to have your information rectified if that information is inaccurate or incomplete.
    • The right to object - You have the right to object to our processing of your personal information.
    • The right of restriction - You have the right to request that we restrict the processing of your personal information.
    • The right to data portability - You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
    • The right to withdraw consent - You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

    To exercise any of these rights, please contact us using the contact information provided below.

  8. 8. Children's Privacy

    Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will promptly delete that information.

  9. 9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

  10. 10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at: hello@automates.agency

  11. DISCLAIMER

    The information provided by Automates Agency on automates.agency and automatesagency.com (the "Websites") and our services is for general informational purposes only. All information on the Websites and through our services is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Websites or our services.

    1. No Professional Advice

    The content of these Websites and our services does not constitute professional, legal, financial, tax, or business advice. The information provided is of a general nature and should not be relied upon as a substitute for specific professional advice tailored to your unique situation. Any reliance you place on such information is strictly at your own risk.

    You should always seek the advice of qualified professionals in the relevant fields before making any decisions or taking any actions based on the information provided on our Websites or through our services.

    2. No Guarantee of Results

    Automates Agency makes no guarantees, representations, or warranties, whether expressed or implied, with respect to the professional qualifications, expertise, quality of work or other information herein. Further, we make no representation or guarantee that the use of our services will result in any specific outcome, profit, or success. Your results may vary and will be based on your individual capacity, experience, expertise, and level of desire.

    3. Limitation of Liability

    In no event will Automates Agency, or its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

    • Your access to or use of or inability to access or use the Websites or services;
    • Any conduct or content of any third party on the Websites or services;
    • Any content obtained from the Websites or services;
    • Unauthorized access, use or alteration of your transmissions or content.